The app
Get the app. It keeps you online abroad.
We are not going to tell you the app is essential for everything, because it is not. You can buy data, top up, check your balance, read your invoices and manage your whole account on the website without ever installing anything. If that is all you want, that is a perfectly reasonable way to be a customer.
Some things only work on the phone itself: installing a line, getting back online with no signal, and seeing your data at a glance. Those are the reasons to install the app.
What the app does that a web page cannot
It installs the line for each destination in a single tap, handing the credentials straight to your phone's own eSIM installer instead of routing you through an email and a QR code. Refills then land on the line you already have, so a top up needs no new install. It keeps the steps that get most lines back online saved on the device, so Ori can show them while you are standing in a car park with no signal, and it holds your question until you are back. It puts the data you have left on your home screen in a widget, with your pace in days. It sends a push when your data runs low and the day before your trip. And it is where customers use the 100 MB of free rescue data that arrives once a month, loaded onto the line you are on when your balance runs out, which has to be on the phone, because you would not be reaching for it if you could load a website.
| App | Website | Why | |
|---|---|---|---|
| Buy data and top up | Yes | Yes | Both work. The website is fine for this. |
| Install each destination's line in one tap | Yes | By emailed link | The app hands the line straight to the phone's installer. |
| Reconnect steps with no signal | Yes | No | Saved on the phone, so they show at 0 bars. |
| Data left on your home screen | Yes | No | A widget shows what is left and your pace without opening anything. |
| Use the free 100 MB rescue data | Yes | No | You have no data. That is the point. It has to be on the phone. |
| Balance and day by day usage | Yes | Balance only | The app charts the last 14 days and works out how long your data lasts. |
| Low data and trip reminders | Push | Email only | A push lands on the phone you travel with. |
The home screen follows your trip
Most travel apps show you the same dashboard whether you are on your sofa or at an airport at midnight. Ours changes with the trip: what to do before you fly, what to check when you land, and how long your data lasts once you are there.
State 1
At home, before the trip
Your balance and your next trip, with a countdown to the day you fly. Tell the app where you are going and when, and it shows whether your eSIM already works there or which plan covers it. If you are short, one tap fixes it. Nothing on this screen is urgent.
State 2
Landing, the first 10 minutes
When the phone reports in from abroad, the header shows where you are and the network you are on by name. If you have no service, open Ori: the data roaming check comes first, and it is saved on the phone so it shows with no signal.
State 3
Abroad and connected
Your balance as days remaining at the rate you use it, which is a more useful number than a gigabyte count, with the last seven days beside it. One tap top up sits underneath, and a push arrives when your data runs low, so it never runs out by surprise.
What you are installing
iOS 15
Minimum iPhone version
Android 9
Minimum Android version
100 MB
Free rescue data each month for customers, 197 destinations
197
Destinations you can buy today
Check your phone first. The app installs on any phone and says on the first screen, before you pay, whether yours takes an eSIM. A handset without eSIM support cannot gain it from an app or a software update, so look yours up on the device list.
Setting it up in about two minutes
- Install it. Search Orbislo on the App Store or on Google Play. It is free and there is nothing to configure before you sign in.
- Sign in or create an account. An existing account brings your wallet balance, your Miles and your order history across immediately. A new one takes about 20 seconds.
- Install your first line. The first time you use your balance in a destination, the app issues that destination's line and one tap hands it to your phone. Refills land on that same line afterwards. The step by step is on the iPhone page and the Android page, including the roaming toggle that is behind most no service reports.
- Add your trip. Tell the app where you are going and when. It counts down to the day, shows whether your balance covers it and reminds you the day before.
- Turn on notifications. Allow notifications so the low data warning and the day before reminder reach you. Then add the widget to your home screen.
Then put your phone in your pocket. If you want to see what a country costs before you install anything, prices are on the pricing page and the carriers we put you on, with typical speeds, are on the coverage page. Support replies by email, usually within a few hours.