Media centre

Everything a journalist needs, in one page.

Boilerplate you can paste, facts you can quote, marks you can use in editorial without asking, and a named human who answers. If something you need is missing, write to press at orbislo.com and we will add it here rather than send it only to you.

Every number here is one we will defend on the record. Each figure carries the source it came from.

Boilerplate

Orbislo is a travel eSIM built on one app and one balance for every trip, with each destination's line installed in one tap. Instead of buying a disposable plan per trip, travellers hold a data balance that never expires and works across 197 destinations, with 200 planned.

Every account carries 100 MB a month of free rescue data in 197 countries, so nobody is stranded without a way to buy a way out. Orbislo publishes the throttle threshold on the buy button.

The commercial model is the wallet. A balance is bought once, drawn down by the gigabyte, and carried between trips and between countries without a new purchase or a new profile. Unlimited day passes sit alongside it for travellers who would rather buy days than gigabytes, and three subscriptions sit above both for people who travel most months.

Brand facts

FactValueSource
Legal and trading nameOrbisloCompany
CategoryTravel eSIM and mobile dataCompany
Destinations live197, with 200 plannedCompany, 28 May 2026
Free rescue data100 MB a month, 197 countriesCompany
Data expiryNone. The balance is a wallet, not a ticketCompany
Unlimited fair useFull speed to 2 GB a day, then 1 MbpsCompany, on the buy button
Metered plan throttleNone at any pointCompany
Wallet pricingFrom $5.89 for 1 GB down to $1.36 a GB at 50 GBCompany
SubscriptionsOrbislo One $20.89 a month, One Pro $50.89Company
Referrals$5 to both sidesCompany
Miles3 to 7 percent back, no expiryCompany
TetheringIncluded on every planCompany
Provisioning failureRefunded automatically inside 60 secondsCompany
Provisioning success target99.5 percentCompany
Languages12, including full right to leftCompany, 14 July 2026
Incident post mortemsPublished within 72 hours, on the status pageCompany

Quote any of these without checking with us first.

How each published number is produced

FigureHow it is producedWhere to cite it from
Destinations liveCounted as destinations where a plan can be bought and provisioned today, not where a roaming agreement existsThis page, or the coverage index
Unlimited fair useA fixed policy rather than a measurement: full speed to 2 GB a day, then 1 Mbps until the day rolls overThe buy button, the terms, and the unlimited page
Wallet price per gigabyteThe published ladder, from the 1 GB entry price down to the 50 GB rate, in the currency the page is built inThe pricing page and the price index
Provisioning successShare of orders that deliver a working profile without a manual step, measured against a 99.5 percent targetThis page, with the target stated alongside

Method notes are here so a figure can be described accurately in a sentence.

Logo usage

Editorial use in coverage of Orbislo needs no permission. Any commercial, promotional or co branded use does, and the answer arrives in a working day.

  • Use the full colour mark on light backgrounds and the reversed mark on dark ones. There are only two
  • Keep clear space of at least the height of the O on all four sides
  • Minimum size is 24 pixels tall on screen and 8 millimetres in print, below which the mark stops being legible
  • Do not stretch, rotate, recolour, add a gradient, outline, drop shadow or emboss
  • Do not place the mark on a busy photograph without the reversed version and a scrim behind it
  • Do not lock the mark up with another company mark in a way that implies a partnership we have not announced
  • Do not animate the mark. The orbit motif is the animated element, and it is not a logo
  • Screenshots of the app and the site may run unaltered at any size, with no permission needed
A phone held up showing a map on a city street at night
Approved product photography ships in the asset pack at 3000 pixels wide.

Spokespeople

Three people speak on the record. Each is listed with the subjects they will actually take questions on, so you do not have to guess. Names and portraits are supplied on request with the asset pack.

Interviews run on the record by default. Background and off the record are available if you ask for them before the conversation starts rather than after an answer has been given. Remote interviews can usually be arranged inside two working days, and same day is possible for a live news story.

Chief executive

Strategy, pricing, the category, and why data that never expires is a business model rather than a promotion.

Name and portrait on request

Head of network

Carrier agreements, failover between operators, and our coverage figures.

Name and portrait on request

Head of trust and support

Refund policy, incident response, the 72 hour post mortem commitment, and accessibility.

Name and portrait on request

Press contact

press at orbislo.com. One working day as a rule. Put your deadline in the subject line and it moves to the front.

For an active incident, the status page updates faster than any person can, so start there. Every incident gets a post mortem within 72 hours, and those are published on the status page with the timeline, the cause and what changed as a result.

The asset pack holds the marks in SVG and PNG, product photography at 3000 pixels wide, app screenshots at device resolution, and portraits of the three spokespeople. It is sent as a single link with no registration form in front of it.

Questions people actually ask

Can I use the Orbislo logo without asking?
Yes, in editorial coverage of Orbislo, at the sizes and clear space described here. You do not need written permission to illustrate an article about us. You do need permission to use the mark in a way that implies partnership, endorsement or a commercial relationship.
What is the correct spelling and capitalisation?
Orbislo. One word, a capital O and the rest lower case. Never all capitals in running text, never two words, never a capital letter in the middle. The product names are the Wallet, Orbislo One and Orbislo One Pro.
Which figures can I quote without checking?
Anything in the brand facts table above, plus anything on a newsroom release.
Do you offer product access for reviews?
Yes. We supply a test account with a wallet balance rather than a hand picked plan, so your measurements come from the same profiles a paying customer gets. Ask press at orbislo.com and say which destinations you intend to test.
Will you fact check my piece before it runs?
We will check figures if you send them, and we will tell you plainly if one is wrong. We will not ask to read your article, approve your framing or see quotes in context before publication.
How fast do you respond to press enquiries?
Inside one working day as a rule, and inside two hours for anything with a same day deadline if you put the deadline in the subject line. For an active incident, the status page is faster than we are.
What is in the asset pack, and how do I get it?
The marks in SVG and PNG, product photography at 3000 pixels wide, app screenshots at device resolution, and portraits of the three spokespeople. Write to press at orbislo.com and it comes back as a single link, with no registration form in front of it.
Can I interview someone on short notice?
Usually yes. Remote interviews can be arranged inside two working days, and same day is possible for a live news story. Say which of the three subject areas you need and the right person is put on the call rather than a generic spokesperson.