Every feature on one page. Most of them cost nothing.

Why the list is short

Every feature here started as a complaint from a traveller. People throw away a fifth to a third of the data they buy, so the wallet does not expire. Bank codes stop arriving when the home line is switched off, so there is a guide that keeps them coming, written for the evening before you fly. The support bot that tells you why you have no internet needs the internet, so the assistant answers offline. A feature that cannot be traced back to something that went wrong for a real person does not get built and does not get a page.

That is also why the list stays short. Each page here is something we are willing to be measured on, with the numbers printed where you can check them, and every extra feature is another set of numbers somebody has to check before a page ships. We would rather add a feature when a traveller needs it than pad a grid.

The whole list, in one place

Each line says what the feature does and who it is for. Follow the name for the full page, which carries the numbers, the edge cases and the questions people ask before they buy.

Read these four before you buy

If you are deciding whether to buy at all, four features decide it. The lines decide how much work each trip is: one tap the first time you use your balance in a destination, and nothing at all after that while the line is valid. The wallet decides how much of your money survives the trip you did not take. The price checks put the cheapest correct combination for your route at the top of the page. And network switching decides what happens on the afternoon the carrier you landed on falls over.

The rest matter after you have bought. Rescue data sits unused until the night your balance runs out in a city you do not know, and then it is the feature that gets you back into the app to top up. The arrival pack matters for the first half hour after landing and then for nothing. The assistant matters the one time something goes wrong and you have no signal to search with.

What is included and what is not

Most features are on from your first purchase, with no tier, no upsell and no trial. The two that are conditional say so on their own card before you open them, so no feature arrives as a surprise on a statement.

Itinerary reading is free for one connected calendar and a handful of routes a month, and paid above that, because reading a route means a lookup against every country on it. The loyalty rate rises with what you spend over a rolling year, and Orbislo One and One Pro subscribers earn at a higher rate from their first month, so the top rate is something you reach rather than something printed on every account. Rescue data is for customers, which means anyone who has bought from Orbislo in the last year or holds a subscription.

• Included with no extra charge: the destination lines, the wallet, rescue data for customers, network switching, blocking, the assistant, the price checks, the arrival pack.
• Conditional: itinerary reading above the free tier, and the loyalty rate above the base tier.
• No feature is a trial that turns into a bill without you agreeing to it.

How the features reach your phone

Every feature runs through the same app and the same balance. The first time you use your balance in a destination, Orbislo issues that destination's line, or a regional line that also covers its neighbours, and you install it with one tap. Most of Europe runs on a single line, so crossing borders inside it needs no second install. After that, refills land on the line you already have while it is valid, with nothing new to download and no QR code to find.

Data leaves your balance only as you use it, at that destination's published rate. In most popular destinations a wallet gigabyte is a full local gigabyte, and the networks that cost more draw at their own multiple, shown before you buy. When a line closes, whatever was loaded onto it and not used goes back to your balance, which is why nothing you buy from the wallet expires.

A later trip may issue a fresh line for a new destination, and that is one tap again. If a line ever fails to set up, the order refunds itself automatically, with no ticket to open and nobody to chase.

Questions about the feature list