Orbislo lines

One balance for every trip. A line for every place you go.

Orbislo keeps your data as one balance in the app, and that balance never expires. The first time you use it in a destination, Orbislo issues the line for that place and you install it with one tap. Every refill after that lands on the line you already have, and whatever you do not use goes back to your balance when the line closes.

A line is the eSIM that carries your data in one country, or across a whole region. Your balance is the part that lasts. This page explains how the two fit together, what the one tap does, what happens when you cross a border, and why nothing you pay for runs out on a calendar.

A ticket, everywhere else
6 GB used
4 GB deleted on day 30
A wallet, here
6 GB used
4 GB still yours
Same purchase. The difference is only what happens on day thirty.
Data you do not use comes back to your balance. Nothing is deleted on a deadline.

Your balance, and the lines it feeds

An eSIM profile is a set of credentials written to the small reprogrammable chip inside your phone. Those credentials tell a network who you are and who pays for you. At Orbislo each profile is a line, and each line is issued for a place: a country, or a region such as most of Europe. Your data does not live on the line. It lives in your balance, which belongs to your account and has no end date.

That split is what lets the balance stay permanent. The gigabytes you buy are credited to your account, not welded to a profile with an expiry printed on it. When you need data somewhere, the app loads a portion of your balance onto that place's line, and data leaves your balance only as you use it. The wallet is one balance for every trip, and the lines are how it reaches the network in front of you.

Your balance works in 197 destinations, each with its own draw rate. In 53 of them a wallet gigabyte is a full local gigabyte. Networks that cost more to reach draw at their own published multiple, so you always know what a gigabyte of your balance buys where you are standing.

The first time you use your balance somewhere

You open the app, pick the destination, and tap. Orbislo issues the line for that place, or a regional line that also covers its neighbours, and you install it with one tap. On a current iPhone or Android phone there is no QR code to scan and no second screen to find. Do it at home on your own wifi the night before you fly, and the line is waiting when you land.

If you have added a trip, the app suggests the destination before you leave. If you have not, it can suggest one from the network your phone has found after landing. Either way the choice is yours, and the line you install is the one for the place you are actually in.

When you land, take the phone out of airplane mode and the line attaches to a local network. If you installed before the flight, that is the whole arrival. If you forgot, the airport wifi is enough to open the app and install, and your balance is already there waiting for a line to carry it.

Refills land on the line you already have

Once a destination's line is on your phone, every refill for that place goes onto it automatically while the line is valid. Run low halfway through a week in Japan and the next portion of your balance arrives on the same line, with nothing new to install and no setting to change. You keep using the phone and the line keeps working.

Each line is valid for a set period, so a later trip may get a fresh line. Come back to the same country next spring and the app may issue a new one, which installs with the same single tap. Your balance does not care which line it lands on. It is the same balance, drawn at the same rate for that destination, whichever line carries it.

The app lists every line you hold: the place each one covers, whether it is open, and how much of the current portion you have used. One app and one balance, however many trips you take.

Leftover data comes home. When a line closes, any data that was loaded onto it and not used goes back to your balance. Nothing is deleted on a deadline, which is why your data never expires, whichever line carried it.

Side by side

OrbisloTypical single trip eSIM
Where your data livesOne balance in the app, for every destinationInside one eSIM, for one trip
Data you do not useReturns to your balance when the line closesDeleted when the validity window ends
When your data expiresNeverAt the end of the window
Topping up on the same tripLands on the line you already haveOften a new purchase
Your next destinationIts line installs in one tapA new purchase and a new install
Several countries in EuropeMost of them on one regional lineDepends on the product you bought
InstallingOne tap in the appOften a QR code sent by email

197

Destinations where your balance works

53

Where a wallet gigabyte is a full local gigabyte

1

Tap to install a destination's line

100 MB

Rescue data at least once a month for customers

Regional lines: most of Europe on one

Some lines cover a region rather than a single country. Most of Europe runs on one line, so a trip through several European countries can start with one install. Cross a border inside the region and the same line keeps working, and refills for any country it covers land on it.

Where a regional line covers a destination, the app can issue that instead of a single country line, so one install carries the whole trip. Where a destination has no regional line, it gets its own. Either way your balance draws at the rate of the country you are in, and the data you do not use comes back to your balance when the line closes.

One tap to install

Each line installs from the app with one tap. You do not wait for an email or hunt for a second screen to show a QR code, and you can do it the night before you fly.

Your balance stays with your account

Lines are issued for places. Your balance, your Miles and your history belong to your account, so they are the same in every destination and on every line.

When your balance runs low

A balance that never expires still gets used, and the worst moment to find that out is on arrival with no wifi in sight. Orbislo customers, meaning anyone who has bought from us in the last twelve months or holds a subscription, get at least 100 MB of rescue data once a calendar month. It loads onto the line you are using when your balance runs out, so you can always reach the app and top up.

A top up credits your balance straight away, and the next refill lands on the line you already have. If you want to plan ahead, open the app before you go and look at the networks in that country, the draw rate, and what a trip like yours is likely to use. The same coverage figures are on the coverage pages, and you can read them without installing anything first.

What a line needs from your phone

A line runs on any eSIM capable phone, and that is the one requirement. An eSIM is hardware soldered into the handset rather than an app, so check yours on the device list before you buy, which takes a few seconds. A small number of countries, and some carrier locked handsets, do not accept third party eSIM profiles at all, and where that applies the country page says so before you reach a payment screen. If a line ever fails to provision, the order refunds itself automatically, with no ticket to open.

Your phone stores a limited number of eSIM profiles: between 8 and 10 on most recent iPhones, with 2 active at a time. Because refills land on the line you already have, topping up never adds a profile. Once a line has closed and its unused data is back in your balance, you can delete it from your phone's settings and lose nothing.

Questions about lines

Do I install a new eSIM for every trip?
You install a line the first time you use your balance in a destination, with one tap in the app. Refills for that place land on the same line while it is valid, so topping up never means installing again. A later trip may get a fresh line, which installs the same way, and a regional line covers neighbouring countries, such as most of Europe, with a single install.
What is a regional line?
A line that covers several countries at once. Most of Europe runs on one, so you can cross borders inside the region on the same line, and refills for any country it covers land on it. Your balance draws at the rate of the country you are in.
What happens to data I loaded onto a line and did not use?
It goes back to your balance when the line closes. Your balance never expires, so a gigabyte you did not need in March is still there for a trip in October.
How much of my balance does a gigabyte use?
It depends on the destination. Your balance works in 197 destinations, and in 53 of them a wallet gigabyte is a full local gigabyte. Networks that cost more to reach draw at their own published multiple. Data leaves your balance only as you use it.
What happens to my home SIM?
Nothing. Your Orbislo line sits alongside it. Your home line keeps your number for calls and texts, and the Orbislo line carries the data. You choose which line does what in your phone settings, and you can change it any time.
What if a line does not install?
The order refunds itself automatically, with no ticket to open. A carrier locked phone, or a country that does not accept third party eSIM profiles, is flagged on the device list and the country page before you pay.
What if my balance runs out during the trip?
Orbislo customers, meaning anyone who has bought from us in the last twelve months or holds a subscription, get at least 100 MB of free rescue data once a calendar month. It loads onto the line you are using when your balance runs out, so you can open the app and top up.
Can I delete a line when I get home?
Once a line has closed, yes. Its unused data is already back in your balance, so deleting it loses nothing. Your next trip to that place installs a line again with one tap.

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