How do I buy my first plan?

1. Search for the country you are travelling to
2. Pick a plan. The one we recommend is based on what you actually used on past trips
3. Pay
4. Install the Orbislo Passport once. You will never install another eSIM again

Why the recommendation is usually smaller than you expect

We suggest a size from what you actually used on past trips, not from what a marketing page thinks a week of travel costs. If you have no history with us we suggest the smaller of the two plausible sizes, because a wallet gigabyte does not expire and a top up takes about ten seconds. Buying short costs you a ten second interruption. Buying long on an expiring plan costs you the difference.

Wallet, country pack or day pass

Three shapes, and the honest rule is that most people should buy the wallet. A country pack is worth it where the local wholesale is cheap enough that the pack beats the wallet rate for that destination, and whatever is left in a pack returns to the wallet when it ends. The day pass is for the trip where you know you will stream, and it runs at full speed to 2 GB a day then 1 Mbps, for $5.89 a day.

• Wallet: $4.89 for 1 GB, down to $1.36 a gigabyte at 50 GB. No expiry, works in 145 destinations.
• Country pack: priced against the local wholesale. Leftovers flow back into the wallet.
• Day pass: $5.89 for one day, $16.89 for seven, $64.89 for thirty. Full speed to 2 GB a day, then 1 Mbps.

When the purchase does not go through

Payment failures at an airport are almost always the bank, not us. A card issuer sees a foreign merchant on a phone that just switched country and declines it. Apple Pay and Google Pay clear that check far more often because the token is already trusted.

• Try Apple Pay or Google Pay before you try a second card.
• If the card is declined, approve the charge in your banking app and retry once.
• If you have no connection at all, the free 100 MB a month of rescue data is enough to complete the purchase.

What we do automatically and what needs you

We size the plan, apply Price Guard for thirty days, and refund the whole amount inside 60 seconds if provisioning fails. We also credit the difference to your wallet if the price of what you bought drops within those thirty days. What needs you is one thing: turning on Data Roaming for the Orbislo line after the install.

The numbers, and where they came from

Median time from tapping buy to being online is 41 seconds, measured end to end rather than from our server's point of view. We sell in 145 destinations against Airalo's 169, Saily's 121 and Holafly's 113, checked on 2026-08-31. On raw destination count we lose to Airalo, and we would rather you read that here than find it on a comparison site.

Buying for somebody else

You can top up another person's phone from your balance, from any country, without them entering card details on a hotel connection. That is the safer pattern for a parent buying for a teenager abroad, and it is the reason pooling exists rather than a gift card. If the other person has no account yet, send a pool invite and they install first. Their own purchases stay on their own account and only the balance is shared, so nobody inherits your order history along with your gigabytes.