Wie prüfe ich, ob mein Handy eSIM unterstützt?

Öffne auf dem iPhone Einstellungen, Allgemein, Info und suche nach einer EID Nummer. Steht sie dort, unterstützt dein Handy eSIM. Öffne auf Android Einstellungen, Netzwerk & Internet, SIMs und suche die Option zum Hinzufügen einer eSIM.

iPhone

  1. Einstellungen
  2. Allgemein
  3. Info
  4. Nach unten scrollen und nach der EID suchen

Android

  1. Einstellungen
  2. Netzwerk & Internet
  3. SIMs
  4. eSIM hinzufügen oder Stattdessen eine SIM herunterladen

Wenn dein Handy SIM Lock hat, lässt sich die eSIM auch auf einem passenden Modell nicht installieren. Lass es vor dem Abflug von deinem Anbieter entsperren. Das dauert meist einen Tag und ist kostenlos, sobald dein Vertrag bezahlt ist.

Why the EID is the thing to look for

The EID is the serial number of the eSIM chip soldered into the phone. If the phone has one, the hardware is there. It is a 32 digit number and it is the only check that does not depend on a marketing page, a spec sheet or a shop assistant remembering the region a handset was built for.

When the EID is there and the install still fails

Hardware support is necessary and not sufficient. Three things override it, and all three are invisible on the About screen.

  • A carrier lock. The handset is tied to your home operator and refuses every eSIM profile, not only ours.
  • A regional variant. Some models sold in mainland China and Hong Kong ship without eSIM even though the same model number elsewhere has it.
  • An operator build. A few Pixel 4 units sold through carriers shipped with eSIM switched off in firmware.

iPhone against Android, and why the menus differ

On iPhone the check is the same on every model since the XS, because Apple ships one build. On Android the eSIM menu moves between manufacturers and between OS versions of the same manufacturer, which is why a generic instruction fails. If Settings has a search box, searching it for eSIM is faster than any path we could write down.

Where the eSIM setting lives, by brand

BrandWhere to lookWhat you are looking for
AppleSettings, General, AboutAn EID, 32 digits, near the bottom
GoogleSettings, Network and internet, SIMsDownload a SIM instead
SamsungSettings, Connections, SIM managerAdd eSIM
Xiaomi, OnePlus, MotorolaSettings, then search the settings app for eSIMAny add or download SIM entry
HuaweiSettings, Mobile network, SIM managementOften absent. Most models sold after 2020 removed eSIM

Paths change between OS versions. If yours does not match, search the settings app rather than hunting the menu tree.

What we do automatically and what needs you

When you open the app we read the model and OS version from the phone and tell you whether the install will work before you pay. What we cannot see is the carrier lock, because no API exposes it. That one is on you, and it is the one worth checking a week before you fly rather than the night before.

The numbers, and where they came from

We hold install notes for 67 models across 7 brands: Apple, Google, Samsung, Xiaomi, OnePlus, Motorola and Huawei. They are written from installs that actually happened, not from published specifications, because manufacturers move the menu without announcing it and a spec sheet has never once told us where Xiaomi put it this year.

If the phone genuinely does not support it

Then nothing we sell will work on it, and the useful answer is not a longer troubleshooting list. A physical travel SIM bought at the destination airport is the honest alternative and we do not sell one. Two other routes are worth knowing. A newer phone can be borrowed or bought secondhand, and any unlocked model on our devices list will work. Or a travel router with its own SIM slot will put every device you carry on one connection, which is often better anyway for a family. We would rather tell you that on this page than sell you a plan that cannot install.

Häufige Fragen

My phone has an EID but no add eSIM option. What now?
That is almost always a carrier lock or an operator firmware build. Ask your home operator to unlock the handset, which takes about a day and is free once the contract is paid up. If they say it is already unlocked, tell Ori your exact model and we will check our notes for that build.
Does a phone bought in China support eSIM?
Often not. Several models sold in mainland China and Hong Kong ship without the hardware even when the same model number sold elsewhere has it. The EID check settles it in ten seconds and the model number does not.
Do I need to be unlocked if I only ever use it abroad?
Yes. A carrier lock is enforced by the handset, not by the network you are standing next to, so it blocks the install in Tokyo exactly as it does at home.
Can I check without the phone in my hand?
Look up the model on our devices pages. They list eSIM support, how many profiles the phone can store and any quirk we have found on that build. It is the same data the app reads, published so you can check it before you buy anything.
My tablet has an EID. Can I use Orbislo on it?
If it takes a cellular data plan, yes, and it does not count against the eight people who can share your balance. Devices on your own account are free to add.
Does an eSIM work on a phone with no physical SIM slot?
Yes, and those are the easiest ones. A phone sold with no SIM tray is eSIM only by design, so the menu is always there and there is never a tray to fight with. The carrier lock question still applies.

Wo es weitergeht

Wer das geschrieben hat

Priya Raman, Leitung Support

Beantwortet die Anfragen, an denen diese Seiten scheitern, und schreibt den Artikel neu, sobald dieselbe Frage zweimal kommt.

Zuständig für

  • Das Hilfecenter
  • Die Anleitungen zu Installation und Aktivierung
  • Woran Reisende wirklich hängen bleiben

Geprüft von Jonah Reyes

Wie wir messen

Immer noch nicht gelöst?

Ori antwortet sofort und funktioniert auch ganz ohne Verbindung, über deine kostenlosen Notfalldaten. Wenn Ori nicht weiterhilft, übernimmt ein Mensch, mit deinen Diagnosedaten bereits im Ticket. Du erklärst nichts zweimal.