Consigo uma nota fiscal para prestar contas?

Sim. Todo pedido tem uma nota fiscal para baixar com o tratamento tributário certo para o seu país, e contas empresariais recebem faturamento mensal consolidado.

What is on the invoice

Everything a finance team asks for, without a support request. Each order produces a document with the amount, the date, the tax treatment for your country and a line describing what was bought. You add the company name, address and tax number, and it regenerates with them on it.

  • Order number and date, matching the confirmation email
  • The tax treatment for your country, applied rather than left blank
  • Company name, address and tax number, if you add them
  • A description that reads as a business expense rather than as a product code

Why a travel eSIM is awkward to expense, and what we do about it

Because it is bought abroad, in a foreign currency, from a company your finance team has not heard of, often on a personal card at an airport. That combination is the one most likely to be queried. A single monthly document with a tax number on it removes the whole argument, which is why business accounts get consolidated monthly invoicing rather than one invoice per order.

Personal account against business account

A personal account gets a full invoice per order, downloadable at any time, with your own details on it. A business account gets one consolidated invoice a month across every traveller on it, plus per traveller breakdown, plus rates that fall by traveller band. If more than a handful of people at your company buy their own, the consolidated route is both cheaper and less work.

Personal against business billing

WhatPersonal accountBusiness account
InvoiceOne per order, downloadableOne consolidated invoice a month
Tax detailsYours, entered onceThe company's, held on the account
Per traveller breakdownNot applicableIncluded
RateThe public wallet ladderFalls by traveller band, from $1.36 a gigabyte
PaymentCard, Apple Pay or Google PayCard or invoice, by arrangement

The first business band is the consumer 50 GB rate, derived from the same ladder rather than quoted separately, so the two can never drift apart.

What we do automatically and what needs you

We generate the invoice at the moment of purchase and keep it available. We update it automatically when a refund or a Price Guard credit changes the amount, so an expense claim never disagrees with the underlying charge. What needs you is entering the company details once. After that every future invoice carries them.

The numbers, and where they came from

Invoices exist for every order at every price, from $4.89 upward. Orbislo One is $19.99 a month and One Pro is $49.99, both invoiced monthly. Business rates fall by traveller band and start at the consumer 50 GB rate of $1.36 a gigabyte, so a small company is never quoted worse than a member of the public reading the pricing page.

What a finance team usually queries, and how to head it off

Four things get travel connectivity claims sent back, and all four are fixable before you submit rather than after.

  • A personal card at a foreign merchant with no company name on the document. Add the company details once and every future invoice carries them.
  • An amount that does not match the bank line, usually because a refund or a Price Guard credit landed afterwards. Our invoice updates itself, so download it again rather than the original.
  • No tax number, which stops recovery in most countries. It is a field on the invoice, not a support request.
  • A description that reads as a product code. Ours describes the purchase in words a non technical approver can pass.

Perguntas frequentes

Can I add a tax number after I have bought?
Yes. Add the details and the invoice regenerates with them. You do not need to contact us and you do not need to buy again.
Do you invoice in my own currency?
Prices are set in dollars and your card issuer converts. The invoice shows the amount charged, which is what your finance team reconciles against the statement line.
What happens to the invoice if I get a refund?
It updates automatically, including for a Price Guard credit. That matters more than it sounds: an expense claim that disagrees with the bank line by a few dollars is the one that gets queried.
Can several people at my company be billed together?
That is what a business account is for. One consolidated invoice a month, a per traveller breakdown, and rates that fall by band. Nobody has to expense anything individually.
Do you support purchase orders?
On business accounts, by arrangement with the sales desk. On a personal account the answer is a card and an invoice, and we would rather say so than leave you waiting on a process that does not exist.
Can I get an invoice for a purchase from last year?
Yes. Invoices stay downloadable for the life of the account and are not archived off after a period. Add company details now and older invoices regenerate with them.
Do you provide a VAT receipt for the European Union?
The invoice carries the tax treatment applied for your country, including a tax number field for recovery where the country allows it. If your accountant needs a specific field added, ask and we will tell you plainly whether we can.

Para onde ir agora

Quem escreveu isto

Priya Raman, Responsável pelo suporte

Responde a fila que estas páginas não conseguem responder e reescreve o artigo sempre que a mesma dúvida chega duas vezes.

Responsável por

  • A central de ajuda
  • Os guias de instalação e ativação
  • Onde os viajantes realmente travam

Revisado por Jonah Reyes

Como medimos

Ainda travado?

O Ori responde na hora e funciona sem nenhuma conexão, usando seus dados de resgate gratuitos. Se ele não resolver, uma pessoa assume o caso com todo o diagnóstico já anexado, então você não explica duas vezes.