我可以和家人分享數據嗎?

可以,有兩種方式。短程旅行時,一支手機開個人熱點就能讓大家上網,不用另外付費;比較長的旅程,用禮物碼把 GB 送進每個人自己的錢包,而且永遠不會過期。
  1. 在 App 裡買一組禮物碼
  2. 把禮物碼傳給對方
  3. 對方兌換後,點一下就能安裝自己的線路

Why a balance each beats four expiring plans

Because nobody in a family of four uses a quarter of the data each. One person navigates all day, one streams on the coach, two barely open a phone. On expiring tickets, the unused share of each plan is simply gone when the window closes. On Orbislo every person's gigabytes stay in their own wallet with no expiry date, so the light user's leftovers are still there for the next trip, and the heavy user tops up in about ten seconds on the line they already have.

One phone as the family hotspot

For a short trip, the simplest arrangement is often one phone carrying the data. Turn on its hotspot and the rest of the family joins its wifi. Tethering is included on every plan at the same allowance, the traffic comes out of that one line at the same rate, and nobody else installs anything. It works best when everybody stays together, which on a city weekend they usually do.

A gift code for each person who wants their own data

When people split up during the day, or the trip runs longer than a weekend, each person is better off with a line of their own. A gift code is how you pay for it. It carries gigabytes rather than money, and the person who redeems it gets the data in their own wallet, where it never expires and works in every destination we sell.

  1. Buy a gift code in the app or on the gift page
  2. Send the code. The other person does not need an account first
  3. They redeem it, and the gigabytes land in their own wallet
  4. Their line installs in one tap the first time they use the balance abroad

Four expiring plans against a balance each

SituationFour expiring plansOrbislo, a balance each
Heavy user runs outThey buy a whole new planThey top up in about ten seconds on the line they already have
Light user's leftoversGone when the window closesStill in their own wallet for the next trip
Someone joins the trip lateA new plan, a new installA gift code, then one tap to install their line
A short trip togetherFour purchases, four installsOne phone's hotspot, and nothing else to install

Tethering costs nothing extra on any plan, and wallet gigabytes never expire, so neither arrangement leaves paid data behind.

What we do automatically and what needs you

We credit a redeemed code to the right wallet, issue each person's line for the destination the first time they use their balance there, and land later refills on that same line. What needs you is the purchase and sending the code. There is no approval step and no waiting on our side.

The numbers, and where they came from

Wallet gigabytes run from $4.89 at 1 GB to $1.36 a gigabyte at 50 GB, and nothing on the ladder expires. A parent who buys a larger tier and runs the family hotspot from it pays less per gigabyte than four people buying small plans. Orbislo One at $19.99 a month adds 10 GB to the balance every month and One Pro at $49.99 adds 29 GB, and unused months stack, which suits a household that travels several times a year.

A subscription against buying as you go

Buying as you go costs nothing between trips and suits a family that travels once a year. A subscription works a different way: it credits a fixed allowance to your balance every month, the allowance never expires, and Miles accrue at a higher tier rate from the first month. Orbislo One at $19.99 a month includes 10 GB and One Pro at $49.99 includes 29 GB. The rule of thumb is simple: if the household uses more than a large tier's worth of data across a year, the subscription is the one to price up, and if you travel once, the wallet alone wins.

常見問題

Does everyone need their own account?
Only the people who want a line of their own. Anybody joining your hotspot needs nothing at all. Somebody redeeming a gift code signs in once, and their balance and purchases stay on their own account.
Can I see what the hotspot is using?
The app shows usage on your line by day, and the phone's hotspot screen shows which devices are connected. We do not see what anybody browsed, and we do not collect it.
Can I top up someone else's phone from another country?
Yes, with a gift code. A parent at home buys the code and sends it, and the gigabytes land in the other person's wallet the moment they redeem it, without anybody entering card details on a hotel connection.
What happens to a gift code nobody redeems?
Nothing. An unredeemed code is simply unredeemed, and it waits until somebody enters it. Once redeemed, the gigabytes belong to that account and do not expire.
Is there a cheaper way for a family that travels often?
Orbislo One at $19.99 a month adds 10 GB to your balance every month, and One Pro at $49.99 adds 29 GB. Unused months stack because the balance never expires, and both earn Miles at a higher tier rate from the first month.
Can two of us be in different countries at the same time?
Yes. Each person's own balance works in every destination we sell, and a line is issued for wherever that person uses it first, so two people on separate itineraries each install their own line in one tap.
Does a hotspot cost anything extra?
No. Tethering is included on every plan at the same allowance and the same rate as your own data. A larger tier for the phone carrying the hotspot also lowers the price per gigabyte: four people buying 5 GB each pay more than one person buying 20 GB once.
Is there a limit on how many devices I can add myself?
No. We set no cap on the devices you add to your own account. Each one with eSIM support installs its own line from the app, the balance stays on the account, and the practical limit is the balance itself.

接下來去哪裡

這篇由誰撰寫

Priya Raman, 客服負責人

處理這些頁面沒能回答的問題,同一個問題出現第二次就把文章重寫一遍。

負責範圍

  • 幫助中心
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  • 旅客真正卡住的地方

審閱者 Jonah Reyes

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還是沒解決嗎?

Ori 幾秒內回覆,餘額用完時也能靠免費的救援流量使用。完全沒有訊號時,它會顯示存在手機裡的重新連線步驟。如果 Ori 處理不了,真人客服會接手,你的診斷資訊已經一併附上,不必再說第二次。