我要怎麼在 iPhone 上安裝 Orbislo？

在 App 裡點安裝，然後在跳出來的系統視窗確認就好。不用掃 QR 碼，也不需要第二台裝置。大約一分鐘完成。

打開 Orbislo App 並點安裝
在 iOS 顯示的加入行動方案視窗中確認
標籤維持 Orbislo 就好
為 Orbislo 門號打開數據漫遊。這不會讓你多花任何錢，這是這個門號連上國外合作網路的方式

如果你用的是 iOS 17.3 或更舊的版本，請先更新。免 QR 碼的一鍵安裝需要 iOS 17.4。

Why there is no QR code

Because iOS 17.4 added a way for an app to hand a profile straight to the system. Before that, every eSIM in the category was delivered as a QR code you had to display on a second screen and scan with the phone you were installing on, which is a problem if the second screen is the laptop you left at home. On 17.4 and newer the app calls the system sheet directly and there is nothing to scan.

Why Data Roaming has to be on, and why it cannot cost you anything

The Orbislo line is not a local line. It reaches KDDI in Japan, Orange in France and whichever partner we hold in the country you are standing in, and reaching a network that is not your own home network is what the phone calls roaming. iOS defaults that switch to off on a new line. Turning it on for the Orbislo line only affects the Orbislo line, and there is no per megabyte charge behind it to run up.

When the install sheet does not appear

Four causes, in the order they occur.

You are below iOS 17.4. Update, on wifi, and the sheet appears.
The phone is carrier locked. No profile will install until your operator unlocks it.
The phone has no free eSIM slot. Delete one unused profile in Settings, Cellular, and retry.
The download dropped mid transfer. Retry on a stable connection. The failed attempt was already refunded.

The two switches people miss on iPhone

Switch	Where it is	What happens if it is off
Data Roaming, on the Orbislo line	Settings, Cellular, Orbislo	No service at all, however good the signal is
Cellular Data set to Orbislo	Settings, Cellular, Cellular Data	The phone stays on your home line and roams at your operator's price
Allow Cellular Data Switching	Settings, Cellular, Cellular Data	Nothing bad. Leave it off abroad so the phone cannot drift back to your home line

The first two are the whole of the post install setup. The third is optional and worth doing.

What we do automatically and what needs you

We check the model and the iOS version before you pay and tell you if the install cannot work. We refund a failed provisioning attempt inside 60 seconds without a ticket. Two things need you and neither is optional: turning on Data Roaming for the Orbislo line, and setting Cellular Data to Orbislo so the phone actually routes through it.

The numbers, and where they came from

The install takes about a minute on a normal connection. It is one install per phone, ever. We keep notes on 67 models across 7 brands, and the Apple ones are the least interesting in that set precisely because Apple ships one build.

Dual SIM, and deciding what each line does

After the install you have two lines and iOS asks you which does what. There are three settings and only two matter. Cellular Data should be Orbislo, so browsing, maps and apps go over the data you bought. Default Voice Line should stay on your home number, so people can still call you. Allow Cellular Data Switching should be off while you travel, because on it the phone can fall back to your home line without telling you and roam at your operator's price. Those three screens are all in Settings, Cellular, and they take under a minute in total.

常見問題

Which iPhones can do the one tap install?

Any iPhone on iOS 17.4 or newer. Below that the hardware still works but the delivery is a QR code, which needs a second screen. Update before you fly rather than at the gate.

Will turning on Data Roaming cost me money on my home line?

No. The switch is per line. Turning it on for Orbislo does nothing to your home line, and your home line's roaming charges are unaffected because you are not using it for data.

Can I keep iMessage and my home number working?

Yes. Leave the home line enabled for calls and messages and set Orbislo as the line for cellular data. iMessage and FaceTime keep using your Apple ID either way.

How do I label the line?

Leave it as Orbislo. Support asks which line is which more often than anything else in an install ticket, and a phone with a line called Travel and another called Secondary costs a full exchange to untangle.

Do I have to reinstall for the next country?

Only if your current line does not cover that country. Each destination's line installs in one tap from the app, most of Europe runs on a single line, and refills land on the line you already have.

Can I install the same plan on my iPhone and my iPad?

Sign in to the app on each device and install a line on each one. They are separate lines under the same account, and the balance stays on the account rather than on either handset.