¿Cuándo caducan mis datos?
El arrastre de datos solo se pausa tras 24 meses de inactividad total en la cuenta, y te avisamos por correo a los 21 meses, antes de que ocurra. Aquí nada caduca en silencio.
Why nothing expires, mechanically
Because we sell you a balance rather than a ticket. An expiring plan is a validity window attached to a purchase, so the seller books the revenue when the window closes whether you travelled or not. A wallet balance has no window to close. The gigabytes sit in your account and are drawn down when a session is billed, which is the only event that reduces them.
The one clock in the product, and the warning before it
There is a single exception and it is not a data expiry. Rollover pauses after 24 months of complete account inactivity, meaning no purchases, no sessions, no sign ins for two full years. We email you at 21 months, three months before it can happen, and opening the app resets the clock. There is no silent expiry anywhere in this product.
What everyone else does instead
Nobody in this category sells data that does not expire except us, and we checked. Four sellers offer a balance that does not expire, which is a different promise: the money stays, and the gigabytes you spend it on still run to a clock. Roamless markets credits that never expire and then sets an inactivity clock at 12 months in the terms. Airalo, Holafly and Saily all sell windows.
What has a clock on it, and what does not
| Thing | Has an expiry | What actually happens |
|---|---|---|
| Wallet gigabytes | No | They sit there until a session draws them down |
| Country pack leftovers | No | They return to the wallet when the pack ends |
| Miles | No | One Mile is one cent and they do not expire |
| Free rescue data | Monthly | 100 MB refreshes every month and does not accumulate |
| The account itself | 24 months | Rollover pauses after two years with no activity, with an email at 21 months |
The only row with a clock is the last one, and it carries three months of warning.
What happens to a country pack when it ends
Whatever is left flows back into your wallet automatically. That is the rule that makes a pack safe to buy: it can never be the losing choice against the wallet, so you do not have to model your trip before you spend $4.89. You will see the returned gigabytes in the wallet balance, not in the pack, which is where people usually look first.
The numbers, and where they came from
A comparable 10 GB expiring ticket from the largest sellers was $29.00 when we last checked the listings on 2026-08-24. Ours is $15.89 and it has no window. The gap is not the whole story: on destination count we reach 145 against Airalo's 169, and they win that one.
Why the rest of the category makes data expire
Because breakage is revenue. When a plan carries a 30 day window, every gigabyte you paid for and did not use is booked as margin at the end of it, and the seller does not have to buy the wholesale behind it. That is not a conspiracy, it is the standard model, and it is why a headline price of $17.50 for 5 GB can be sustainable for a seller whose customers typically use three. We gave up that revenue line, which is exactly why our headline prices are not the lowest you will see. Ours is $9.89 for the same 5 GB and it stays yours.
Preguntas frecuentes
So my leftover data is still there next year?
Does an unused day pass expire?
Do Miles expire?
If nothing expires, how do you make money?
What happens to my balance if I close my account?
Does an unused balance stop me qualifying for a Miles tier?
Is there any state where I lose data without warning?
Adónde ir después
Quién ha escrito esto
Priya Raman, Responsable de soporte
Responde la cola de preguntas que estas páginas no resuelven y reescribe el artículo cada vez que la misma duda llega dos veces.
Responsable de
- El centro de ayuda
- Las guías de instalación y activación
- Dónde se atascan de verdad los viajeros
Revisado por Jonah Reyes
¿Sigues atascado?
Ori responde al instante y funciona sin ninguna conexión, gracias a tus datos de rescate gratuitos. Si no puede arreglarlo, una persona toma el caso con todo tu diagnóstico ya adjunto, así no lo explicas dos veces.